Seminars & Webinars

Resolution organizes shorter seminar trainings based on the core training modules or other types of training as requested by clients. Executive Overviews and Foundation Trainings are normally organized four times per year (January, May, July and October). See below for more information on:

  • Executive Overview
  • Resolution Foundation Seminar
  • ISOX Webinar

To register for classes or request a tailored training, send an e-mail to Or use the form on our Contact Us page.

Executive Overview

This three-day seminar is designed to give CEA level executives a comprehensive overview of the four basic components of a transformation plan:

  • Visionary Leadership
  • Collaborative Culture
  • State-of-the-Art Planning
  • State-of-the-Art Execution

Who Should Attend: This program was created for California state CEAs who have, or plan to acquire, the mandate to transform their organization through the implementation of a modern performance management system.

Where: The Vizcaya Mansion in Sacramento

Cost: $950 per executive, catered lunch included

Resolution Foundation Seminar

Planning for a big change in your organization?  Resolution will help you through it.

This six-day seminar (the same day each week for six consecutive weeks) is designed to give California state government leaders the repertoire of skills and strategies needed to make California state government world class.

Who Should Attend: The Resolution Foundation program is designed for California state government leaders who want to learn strategies and skills to improve the outcomes of their agency.

  • When results-oriented quality and cross-functional teams are formed
  • When internal conflict and competitiveness affects customer service, decision making or productivity
  • When staff commitment and productivity is less than desired
  • When there has been a reorganization, reengineering, or project management process implemented
  • When leaders want to model their commitment to the process changes by “walking the talk”

Where: Sacramento

Cost: $1250 per participant

ISOX Webinar / Demo

Online presentations of ISOX are scheduled on a regular basis. You can choose to attend a free web presentation group, or we can schedule a personal web meeting with your team. In these short online seminars one of our ISOX specialists will give a guided tour through the following main modules in the system:

  • Data Entry
  • Data Query
  • Drill Down
  • Dashboard
  • Plans for Improvement
  • Reports

Who Should Attend: Anyone who is interested in introducing a performance management system to his or her organization. The goal is to provide a set of tools that enable the Quality Management System (QMS) structure to function smoothly and enables the system to be ingrained into the organization’s culture.

Where: Online

Cost: Free

Training Services

Our training packages introduce, firmly establishes and reinforces collaborative skills and quality leadership techniques in an organization’s culture.

Read about trainings:
Resolution Skills
IT Implementation
Seminars & Webinars

The Resolution Skills creates a common problem-solving vocabulary (Resolution Process) and an understanding of how the Performance Management System will work. After the performance management system is designed and the software is configured, data input, user, and team training is required to get the system fully functional.