Resolution brings the tools and follow-through that bring about lasting and measurable change to organizations from throughout California and now the nation.

Effective change is a result of Resolution’s solid, researched and proven performance and quality management principles.

Our standard consulting programs


Strategic Plan – Provides continuous improvement through guiding documents and road maps that ensure the accomplishment of the organization’s mission, vision, goals and objectives

Performance Measurement and Review – Gives the organization the ability to make informed decisions versus reacting to anecdotal information

Process Management – Provides organizational focus on effective process design

Systematic Performance Review – Identifies a systematic way of managing organizational goals, objectives and outcomes

Fundamental to all Resolution services is a systems approach to organizational design.

The Leadership System for Organizational EXcellence (LSOX) was developed as a framework to meet this requirement. LSOX is making Baldrige criteria understandable and usable.

Consulting Services

Our approach to transformation is built on a phased process. Our collaborative skill training establishes a common problem-solving culture that produces a system of accountability.

Our standard consulting programs :
Strategic Planning
Performance Measurement
Process Management
Systematic Review